Make Interactive Video Part Of Your Self-Service Support Toolkit

Videopath - Interactive Video- Customer Support Blog post
Source: oracle.com

Remember when the only way to find out why your printer wasn’t working was to call up the support line and wait on hold for 45 minutes? Nowadays we have much more choice, with the introduction of email, live chat, social media, and self-service support.

In this post, I’ll show you why interactive video should be a core part of your self-service support offering, and give you some suggestions for how Videopath can help you achieve your self-service goals.

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Videopath visits Interchange

We are so happy to announce our partnership with London’s freshest and most beautiful co-working spaces – Interchange

Interchange is located in the heart of Camden Market, surrounded by the hustle and bustle of shop keepers and over 100,000 weekly visitors. The location offers resident start-ups a unique opportunity to go down and interact with a mass of people coming through the market.

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Marketing Masterclass: Franz Riedl

Videopath - Interactive Video Master Class Franz Riedl Styla

Each month, we will be publishing an article as part of our Digital Marketing Master Class. In this series, we speak with experts in a range of disciplines: content marketing, sales, e-learning as well as media, and to learn about how they use video in their content marketing strategy and the future they see for the medium.

In this edition, we sat down with Franz Riedl, Founder and COO of Styla, a content marketing solution for e-commerce. Styla aims to give online shops and brands a platform where they can present their products in shoppable magazines and build compelling stories around them.

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The Big List of Web Video Marketing Trends of Tomorrow

HeaderImage Videopath Big List of video marketing trends 2015

Before you dismiss video and video marketing as being “soooo 2015”, check out these key stats:

52% marketers worldwide believe videos to be the content with best ROI. (Source: marketingtechblog.com)

93% marketers use video for online marketing. (Source: Business2community.com)

Online video traffic will be 55% of all consumer Internet traffic in 2016 (Source: Cisco)

Truth is video has become a staple in the arsenal of modern marketers and is set to grow in the coming years. But while online video sites are already popular among established brands, it’s becoming increasingly important for small and medium sized businesses to embrace this trend to stay ahead of the game. Here, we present to you the Big List of Web Video Marketing Trends of Tomorrow to help you deliver the maximum value of your videos in 2016.

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Marketing Master Class: Kalie Moore

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Each month, we will be publishing an article as part of our Digital Marketing Master Class. In this series, we speak with experts in a range of disciplines: content marketing, sales, e-learning as well as media, and to learn about how they use video in their content marketing strategy and the future they see for the medium.

For this 3rd post in the Masterclass series, we sat down with Kalie Moore, the creator of Berlin Startup Girl, a data-driven blog about the Berlin startup ecosystem. Berlin Startup Girl has been featured in various international media outlets including Forbes, The Sunday Times, France24 television, and TechCrunch.

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Marketing Master Class: Lisa Kennelly

Videopath Clue App Digital Marketing Mastercalss

Each month, we will be publishing an article as part of our Digital Marketing Master Class. In this series, we speak with experts in a range of disciplines: content marketing, sales, e-learning as well as media, and to learn about how they use video in their content marketing strategy and the future they see for the medium.

In the second round, we sat down with Lisa Kennelly, Director of Marketing at Clue. Clue is a beautiful and intelligent health app that helps women monitor their cycles and get data based on their personalized analytics.

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Marketing Master Class: Edward Wood

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Each month, we will be publishing an article as part of our Digital Marketing Master Class. In this series, we speak with experts in a range of disciplines: content marketing, sales, e-learning as well as media, and learn about how they use video and the future they see for the medium.

In the first edition of this series, we sat down with Edward Wood, who leads the Content Marketing Team at Babbel. Babbel is a Berlin-based company that has built a range of wildly successful cross-device language learning apps.

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