Make Interactive Video Part Of Your Self-Service Support Toolkit

Videopath - Interactive Video- Customer Support Blog post

Remember when the only way to find out why your printer wasn’t working was to call up the support line and wait on hold for 45 minutes? Nowadays we have much more choice, with the introduction of email, live chat, social media, and self-service support.

In this post, I’ll show you why interactive video should be a core part of your self-service support offering, and give you some suggestions for how Videopath can help you achieve your self-service goals.

Continue reading